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Cash back overview

Available cash back
Estimated Pending cash back
Lifetime Earnings
VIP Member
Free Member
Membership Expires
VIP membership not active
VIP cash back Earnings

*This amount may change and is subject to cancellations, refunds and exchange rate fluctuations for foreign currency transactions


Coming Soon

Missing a purchase?

It takes stores an average of 30-90 days to pay commissions. Once we have received the commissions from our partner stores, the status of your purchase will change from “pending” to “completed” and your cash back will be available on your Dashboard. Tracked cash back will appear in your Overview as soon as the store provides a status update. If your purchase does not appear as “pending” in your account within 14 days, please submit the Missing Purchase form below.

*For customers in India, if your purchase does not appear on your Dashboard within three days of the purchase date, please submit a missing purchase form

Order Information?

Name of the store
Upload invoice

Allowed file types: *.bmp, *.jpg, *.png, *.pdf; Maximum file size: 2MB

Order Date
Order Amount

The order amount is the purchase price of the item before shipping, tax, VAT, GST or any other surcharges related to your order.

Did you log into to Wu Shop before making a purchase?
Did you use a coupon during checkout?
Do you have any browser extensions installed ?
Did you shop through an App ?
Did you use Mobile?

NOTE: Please allow two weeks for purchases to post. All travel reservations — including hotel, airline and car rental — must be completed before purchases are reported. Participating stores will only respond to purchase inquiries made within 90 days.


Store Order ID Order Date AMOUNT Invoice Comments Status